H&H Business Insights

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Terms of Service

Last updated: June 10, 2025

1. Services

H&H Business Insights (“we,” “us,” “our”) provides strategic business consulting, AI-driven analytics, and tailored training solutions (the “Services”). All engagements are subject to these Terms of Service.

2. Engagement & Deliverables

Upon booking, we will deliver the agreed scope—reports, presentations, workshops, or dashboards—within the timeline set out in your proposal. Any change requests must be submitted in writing and may incur additional fees.

3. Fees & Payment

All fees are due as stated in your service agreement. Unless otherwise agreed, a 50% deposit is required up front, with the balance payable upon delivery. Late payments incur a 1.5% monthly interest charge.

4. Confidentiality

We will treat all client data and materials as confidential. Neither party may disclose the other’s confidential information without prior written consent, except as required by law.

5. Intellectual Property

You retain ownership of all data you provide. We grant you a non-exclusive license to use deliverables for your internal business purposes. We retain ownership of our methodologies, templates, and any proprietary tools.

6. Cancellation & Rescheduling

You may cancel or reschedule up to 24 hours before your booked session at no cost. Cancellations within 24 hours incur a 25% cancellation fee; no-shows incur 50% of the full fee.

7. Disclaimer & Limitation of Liability

Our Services are provided “as-is.” We make no guarantees of specific results. To the maximum extent permitted by law, our total liability for any claim arising out of or in connection with these Terms shall not exceed the total fees paid by you for the Services.

8. Governing Law

These Terms are governed by the laws of British Columbia, Canada. Any dispute will be resolved in the courts of Vancouver, BC.

9. Changes to Terms

We may update these Terms from time to time. We’ll post any changes here with a new “Last updated” date. Continued use of our Services constitutes acceptance of the revised Terms.

10. Contact Us

Questions? Email support@hnhbi.com or call +1 (604) 388-9748.